Never Miss an Opportunity
Give callers a way to reach your business 24/7, including after hours and during your busiest workday.
30-DAY FREE TRIAL — NO CREDIT CARD NEEDEDSIGN UP TODAY TO GET STARTED
Automated Receptionist for your Business
Missed Calls. Missed Opportunities. Missed Revenue
Agentive Customer Service Automation helps small businesses stay responsive with 24/7 automated call answering and website customer service. Our automated receptionist welcomes callers, answers approved business questions, collects contact details and the reason for calling, then sends a clear summary so your team can follow up personally.
Available whenever customers call. Your automated receptionist can answer calls 24 hours a day, 7 days a week, 365 days a year.
Built for your business. Tested with you before launch.
Clear Handoff
Know Who Called and Why
Give your team a useful starting point for the next conversation.
- Caller detailsName and callback information
- Reason for callingThe question or request
- Next stepWhat needs your team’s attention
Hear a Real Example
Call the Cruise Planners Automated Receptionist
Hear how an automated receptionist answers for a travel business. Ask a general travel question or say you’re making a test call to hear how it handles your call.
This connects to a working Cruise Planners receptionist. If you only want to test it, please say so and avoid sharing personal travel details.
Why IT Matters
What Could a Missed Call Cost Your Business
In a survey of 1,000 U.S. consumers, 78% said they had taken their business elsewhere after they couldn’t reach a company by phone.
Agentive Customer Service Automation can answer when your team is busy or off the clock, capture what the caller needs, and send your team the details for immediate follow-up.
Source: CallRail consumer survey, September 2025
Smarter Customer Service, Around the Clock
Never Miss a Customer Opportunity with 24/7 Automated Receptionist Services
Every incoming call is an opportunity to build a relationship, earn trust, and grow your business. Agentive Customer Service Automation provides professional automated call answering and customer service solutions that keep your business responsive—even when you’re busy, closed, or helping another customer.
Our automated receptionist answers calls with a customized greeting, collects important customer information, responds to approved business questions, and delivers timely call summaries by text and email so your team can follow up with confidence.
Deliver a Professional First Impression
Welcome customers with a consistent greeting and helpful responses drawn from your approved business information.
Follow Up Faster
Receive the caller’s contact information and reason for calling so your team knows where to begin.
Answer Incoming Calls
Our 24/7 automated receptionist answers business calls with a professional greeting customized to your company. Help customers reach your business after hours, during busy periods, and when your team cannot pick up the phone.
Capture Key Details
Turn incoming calls into actionable customer inquiries. Your automated receptionist collects caller names, phone numbers, email addresses, and the reason for each call, helping your team organize leads and prepare for timely follow-up.
Handle Approved Questions
Give callers helpful, consistent answers to frequently asked questions using information your business has approved, such as operating hours, services, service areas, and next steps. Questions outside those instructions can be flagged for human follow-up.
Notify Your Team
Keep your staff informed with prompt customer inquiry notifications and clear call summaries. Receive caller contact details and the reason for calling so your team can prioritize new leads, return calls, and provide personal customer service.
Getting Started
Built Around the Way You Answer Calls
01
Tell Us About Your Business
Share your hours, services, FAQs, and instructions for callers who need a person.
02
Review and Test
We configure the receptionist and run test calls with you before it goes live.
03
Get Clear Follow-up Details
Your team receives the information needed to return the call or take the next step.
Your Voice, your Business
A Helpful First Conversation
We customize the greeting, questions, and business answers. When the receptionist does not know an answer, it can collect the question and ask your team to follow up.
More Ways to Keep your Business ConnectedIncluded in Plans A and B Included in Plans A and B Website included in Plan B Custom option by consultation Custom option by consultation Plan C — Custom proposal
From First Inquiry to a Clearer Next Step
Begin with your included services, then evolve into custom workflows as your business scales.
Automated Receptionist
Capture incoming calls, answer approved business questions, and collect caller details with an automated receptionist configured and tested for your business.
Learn more ↗Website Chat Assistant
Add a Website Chat Assistant to your website to answer approved questions, capture leads, and notify your team for follow-up.
Learn more ↗Business Websites
Build a business website with clear services, inquiry capture, and a Website Chat Assistant. Discuss landing pages and specialized features through Plan C.
Learn more ↗Appointment Scheduling
Discuss booking calendars, appointment reminders, rescheduling, and AI-assisted scheduling configured around your availability.
Learn more ↗Lead Follow-Up Automation
Create inquiry acknowledgments, staff tasks, follow-up sequences, and escalation rules that help your business respond consistently.
Learn more ↗Custom Business Automation
Scope multi-location receptionists, department routing, custom workflows, reporting, and supported integrations around your business needs.
Learn more ↗Built Around your Workday
Different Businesses. A More Personal First Response
Explore practical examples for your industry. Your greeting, approved answers, and next steps are configured for your own business.
Meet Luiz Holt
Technology Expertise, A Hospitality Mindset
With over 35 years of experience spanning information technology, travel and hospitality, Luiz Holt brings technical know-how and a service-first mindset to Agentive Customer Service Automation. His hands-on experience in the travel business has reinforced how much timely responses, personal attention, and efficient follow-up matter when turning an inquiry into new business.
That experience inspired him to create affordable, powerful tools and practical processes that help businesses save time, capture opportunities, and respond to potential customers promptly. By bringing automated receptionists, Website Chat Assistants, and follow-up workflows together, Luiz helps business owners spend less time managing inquiries and more time building relationships and growing their business - without losing the human touch.
Dynamic PlansPlan A Plan B Plan C — Custom
Every Call and Chat Covered — Plus a Website If You Need One
Plans A and B include an automated receptionist and web chatbot that gather a name, phone number, email, and reason for reaching out, then send the details to you instantly by text and email.
30-DAY FREE TRIAL — NO CREDIT CARD NEEDEDSIGN UP TODAY TO GET STARTED
Try Your Automated Receptionist and Website Chat Assistant Free for 30 Days
Test with up to 100 automated phone minutes and 30 website chat conversations. Your 30-day trial begins once your automated customer service systems are configured, tested, and operational.
There is no charge during the trial and no automatic enrollment. Monthly billing begins only if you choose to continue.
Plan A has no setup fee. Plan B has a $99 one-time setup fee if you continue with the website package. Plan C’s scope, pricing, and any trial arrangements are confirmed separately.
Automated Receptionist + Website Chat Assistant
$129 / month
No setup fee
- Automated receptionist answers calls 24/7
- 250 automated phone minutes each month
- Website chat assistant installed on your existing website
- 150 chat conversations each month
- Customized greeting and collection of caller’s name, phone number, email, and reason for contacting you
- Email and text notifications to one designated recipient after each call or chat
- New local number or forwarding from your existing number
Additional phone time: $0.25 per minute
Additional chats: $0.15 per conversation
Sign UpAdditional chats: $0.15 per conversation
Automation + Website Package
$199 / month
$99 one-time setup
- Everything in Plan A, with the same phone and chat allowances
- A business website built for you
- Domain name included
- Website hosting included
- Your web chatbot installed on your new website
Additional phone time: $0.25 per minute
Additional chats: $0.15 per conversation
Sign UpAdditional chats: $0.15 per conversation
Built Around Your Business
Custom setup & pricing
A proposal tailored to your needs
Need a custom integration? Let’s design a solution around your locations, teams, customer inquiries, and business processes. Options to discuss:
- Multiple business locations and phone numbers
- Department-specific receptionists and Website Chat Assistants
- Lead routing and notifications to multiple team members
- Appointment scheduling and calendar connections
- Custom follow-up workflows and escalation rules
- Higher phone and chat allowances
- Multilingual support
- CRM and other business-system integrations
- Additional websites or specialized website features
- Reporting, staff access, and ongoing support needs
Features, integrations, usage allowances, setup fees, and ongoing pricing are confirmed in your custom proposal. Custom trial arrangements are discussed during your consultation.
Explore custom solutions ↗Sign UpMonth to month. Plans A and B include automation configuration and launch testing. Plan B adds website setup, a domain name, and hosting; domain availability is confirmed before setup. If someone ends a call or chat early, we send the details collected so far. For Plans A and B, usage renews monthly and additional usage is billed monthly. Plan C allowances and terms are set out in your proposal.
Questions
What to Expect
Can It Answer Questions About My Business
Yes. It uses the information and answers you approve. Your team handles questions that require a person or information the receptionist does not have.
Can I Keep My Current Number
Call forwarding may let you route calls from your existing number. We’ll review your phone setup before recommending an approach.
Can I Test It Before Launch
Yes. Test calls and adjustments are part of the setup process.
Can It Book Appointments
Appointment booking may be available after we review and test your calendar and scheduling rules.
FREE SOFTWARE
Get Quick Text Inserter FreeQuick Text Inserter by Agentive Customer Service Automation
Type less. Get more done. Save reusable messages, assign autotext shortcuts, and get started with 25 industry sample snippets.
Free portable software for Windows.
Hear IT in Action
Get Started with Agentive Customer Service Automation
Share the types of calls your business receives, and we’ll show you exactly how our automated receptionist handles each one — then help you choose the plan that fits your needs.